West Suffolk NHS Foundation Trust

“Whilst the quarterly reporting was helpful to us, since adopting bi‑monthly Quenelles reporting two years ago, we’ve strengthened our budgeting during a period of rising costs. It has enabled us to identify best‑value options and reduce provisions spending to the required level without compromising on quality. The system also provides clear evidence of due diligence for senior management when reviewing purchasing decisions. Maintaining high-quality catering services for patients, visitors and staff while making informed operational choices is essential, and this system supports that aim.”

Vanessa Theobald, Catering Services Manager